TeleHealth Instructions

Instructions for TeleHealth Sessions on Mobile Devices 

**make sure you are connected to the internet. If you are not connected or unsure, call or send a text message to patient access at (540) 464-8700

  1. Download the Healow app on your phone or tablet
    Click here to download the app for Apple devices
    Click here to download the app for Android devices
  2. Select “GET STARTED”
  3. Select “FIND MY DOCTOR”
  4. Search by “PRACTICE NAME” and enter Rockbridge Area Health Center in Lexington, VA
  5. Click on “Rockbridge Area Health Center”
  6. Enter your patient portal username and password. Call or send a text message to patient access if you are unable to access at (540) 464-8700.
  7. Click on your appointment with your counselor
  8. Fill out the PHQ and GAD questionnaire
  9. Do NOT enter your vitals
  10. Your session will begin ?

Instructions for TeleHealth Session on Laptop Devices

**make sure you are connected to the internet. If you are not connected or unsure, call or send a text message to patient access at (540) 464-8700

  1. Go to Rockbridge Area Health Center’s homepage at https://www.rockahc.org/
  2. Click on “PATIENT PORTAL” in the top left corner of the screen.
  3. Enter your patient portal username and password. Call or send a text message to patient access if you are unable to access at (540) 464-8700.
  4. Click on your appointment with your counselor
  5. Fill out the PHQ and GAD questionnaire
  6. Do NOT enter your vitals
  7. Your session will begin ?

 

TeleHealth Instructions Video

https://www.youtube.com/watch?v=g09utidhW1w&feature=youtu.be

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