Timeline

The mission of the Rockbridge Area Health Center is to promote and provide access to comprehensive, high-quality, and affordable healthcare to improve the health and well-being of the greater community.

1992

Incorporated as RAFC
Began patient care (first clinic December 17, 1992)

1993

Received non-profit status from IRS
5 service hours per week

1994

First Rick Mast Golf Tournament
5 service hours per week

1995

Hired executive director, Suzanne Sheridan
Received 3-year grant from VHCF to fund a Nurse Practitioner
Received special grant from UW to fund a Pharmacist
Applied for UW member agency status
Started a quarterly Women’s Health Clinic
9 service hours per week

1996

Hired a Nurse Practitioner with VHCF funding (8 hrs per week)
Held first annual fundraising campaign
Added prescription services for Medicare
18 service hours per week

1997

Hired Patient Care Coordinator (nurse)
NP grant expanded from 8 to 20 hrs/week
Started board designated endowment

1998

Hired Administrative Assistant
Completed facility and services survey of other Free Clinics
Adopted new By-laws
24 service hours per week

1999

Received state funding for pharmacy expansion
Board resolution passed to establish building fund
38 service hours per week

2000

Completed Strategic Plan
Received additional state funding for pharmacy
Received grant to establish dental services
38 service hours per week

2001

Started dental clinic
Purchased property at 25 Northridge Lane (current location)

2002

Began construction of new clinic facility
Launched “Hope for a Healthy Tomorrow” capital campaign

2003

Received approval for a USDA Rural Development Loan
Completed construction
Moved into new facility in July
Began using a patient data management system
Received a grant from Anthem to assist with diabetes management

2004

Participated with W&L Student Consulting to complete a marketing strategy aimed at potential patients
Became a participant in the Rx Parternship, an alliance formed to distributed medications to Virginia’s uninsured.
Received an additional grant from Anthem to further develop the diabetes management and education program.
Received pledges of $1,080,000 of the $1.1 million capital campaign goal.

2005

Initiated Southern inn Wine Dinner
Launched website for the organization
Completed a Strategic Plan for the organization

2006

$50,000 grant from Gwathmey Memorial Trust for dental
$61,000 grant from Carilion for Capacity Building
Completed a Needs Assessment for the Rockbridge area.

2007

Completed the four chair dental suite
Held the First Annual Bull and Oyster Fest
Completed a Board Assessment with the VA Tech Institute for Policy and Governance

2008

Grand Opening of the Dental Suite

2009

Started Pediatric Dental Program
Increased capacity for women’s health (Susan G. Komen Grant)
Started group medical visits for diabetic patients
Hired an additional part-time Registered Nurse
Hired a Development Director
Hired Patient Advocate Coordinator

2010

Collaborative VHCF grant with RACSB to provide mental health services
Instituted required patient administrative fees

2011

Awarded an $80,000 Health Center Planning Grant by the U.S. Dept. of Health & Human Services
Opened on-site vision center
Began community garden program

2012

Completed a year-long comprehensive Community Health Needs Assessment
Inaugural Gobble Wobble 5K to benefit the RAHC
Awarded a 3-year VHCF grant to expand dental program

2013

Changed name to Rockbridge Area Health Center
Held Inaugural Roosterfest to benefit the RAHC
Established a consumer majority board of directors
Established an advisory committee
40 service hours per week

2014

Reopened as an Federally Qualified Health Center
Began seeing insured patients
Began construction and renovation project
Implemented an Electronic Medical Record
Created a compliance program
Established an Outreach and Enrollment Department

2015

Hired a 2nd Dentist
Hired a Dental Director
Hired a Certified Diabetes Educator

2016

Hired a Pediatrician
Hired a Clinical Director

2017

Became a Veteran’s Choice provider
Hired a 3rd Dentist
Hired a 3rd Counselor
Hired a 2nd Pediatrician
Added family planning services
Added prenatal care in partnership with UVA
Opened a second dental site in Buena Vista – Mountain View Family Dentistry
Received Patient-Centered Medical Home recognition
Received Health Center Quality Improvement grant through HRSA
Awarded $116,064 from VCHF to expand Behavioral Health Program

2018

Started a renovation and expansion of the current building to more than double the square footage.

2019

Office-Based Opioid Treatment (OBOT) program launched to provide quality treatment for individuals living with opioid Substance Use Disorder
Hired 4th Dentist
23,000 Square foot state-of-the-art renovation and expansion completed
RAHC hosts Grand Opening event for expanded facility

2020

Integrated the national program ‘Reach Out and Read’ into each pediatric well-child visit
Hired 4th Behavioral Health Counselor to work with adults and is certified in anger management
HIRED 5th Behavioral Health Counselor to work with children ages 5-18
Hired a team dedicated to COVID-19 testing
Expanded Telehealth services
Added a Physician and 2 Physician Assistants
Hired a Director of Nursing
Hired 3rd Dental Hygienist
Received the highest level of recognition in Virginia from Health and Human Services for increasing the total number of patients served and number of patients receiving access to comprehensive services.
Inaugural Palate, Plate, and Pleasure virtual fundraising event
Suzanne Sheridan, CEO, recognized for 25 years of service to RAHC

2021

Assembled team to provide COVID-19 vaccinations at RAHC and out in the community for ages 12 and older, followed by COVID-19 vaccinations for ages 5-11 later in the year
Administered over 5,000 COVID-19 vaccinations and over 6,500 COVID-19 tests to anyone in the community
Hired Child & Adolescent Psychiatrist
Hired Certified Peer Recovery Specialist (CPRS)
Hired Registered Dietitian Nutritionist (RDN)
Continued to expand Telehealth services
Dental services celebrated its 20th anniversary of providing dental care
Hosted 2nd Annual Palate, Plate, and Pleasure virtual fundraising event
Received Certificate of Appreciation from Central Shenandoah Health District in recognition of RAHC’s ‘outstanding’ contributions to public health in response to the COVID-19 pandemic
Received Health Center Quality Leader award from HRSA, ranking among the top 30% of all HRSA-supported health centers for a fourth consecutive year

2022

Launched a ‘coordinated care’ prenatal program, the only one of its kind in the area
1,777 COVID-19 vaccinations and boosters and 3,099 COVID-19 tests provided
Began to also administer COVID-19 vaccinations to children under the age of 5
Provided COVID-19 vaccination clinics throughout the community which included Rockbridge Baths, Buena Vista, Fairfield, Natural Bridge, and Lexington
Partnered with area public schools to provide physicals and immunizations to students entering preschool and kindergarten
Opened a medical office on the grounds of Kendal at Lexington retirement community
Opened a medical office on Magnolia Avenue in Buena Vista
Received a $100,000 Aflac Community CareGrant Award to help build a school-based culture of wellness and to extend the reach of multi-disciplinary pre- and postnatal care to those with limited resources
Awarded the highest rating of Patient Center Medical Home (PCMH) for the sixth consecutive year
Awarded by HRSA the Health Center Quality Leader Award for the fifth consecutive year
Hired two additional dentists
Hired three additional medical providers
The 14th Rockbridge Bull & Oyster Fest fundraiser returned to Virginia Horse Center after two-year hiatus due to the COVID-19 pandemic

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